How to Choose a Crypto Payments Provider (Guide)

Last Updated:
May 19, 2023
How to Choose a Crypto Payments Provider - Featured Image

Navigating the world of cryptocurrencies can be complex, making it essential to choose the right crypto payments provider. This article will guide you through the crucial factors to consider in making this decision.

Resource by: 
Metacommerce Editorial

As digital currencies continue to make waves in today's financial landscape, businesses are increasingly considering incorporating crypto payments into their operations. Cryptocurrencies like Bitcoin, Ethereum, and many others offer a host of benefits, including lower transaction costs, faster payment processing, and access to a global customer base. However, navigating the world of cryptocurrencies can be complex, making it essential to choose the right crypto payments provider. This article will guide you through the crucial factors to consider in making this decision.

Understanding Crypto Payments

Before diving into the selection process, let's first understand what crypto payments are. Cryptocurrencies are digital or virtual currencies that use cryptography for security. They operate independently of a central bank, making them decentralized. Crypto payments refer to transactions made using these digital currencies. For businesses, accepting crypto payments means providing an additional payment option for customers, which can potentially drive more sales and growth.

Factors to Consider When Choosing a Crypto Payments Provider

a. Supported Cryptocurrencies

The first consideration when choosing a crypto payments provider is the range of cryptocurrencies they support. Different providers will support different cryptocurrencies, and the ones you choose to accept will depend on your specific business needs and the preferences of your customers.

As of now, Bitcoin, Ethereum, and Litecoin are among the most popular cryptocurrencies accepted by service provider platforms. However, emerging cryptocurrencies such as Ripple, Bitcoin Cash, and Tether are also gaining popularity​1​. This is a dynamic space, and the popularity of different cryptocurrencies can shift rapidly, so it's important to choose a provider that keeps up with these trends.

Next, let's look at transaction speed.

b. Transaction Speed

Transaction speed is a critical factor, as it can impact the overall customer experience. Different crypto payments providers offer varying transaction speeds. Here are a few examples:

  • Coinbase Commerce: Coinbase Commerce is a well-known brand in the crypto world. It offers two plans: Self Managed and Coinbase Managed. The main difference between them is whether you or Coinbase holds the private keys for the crypto you're paid with. Coinbase Commerce charges a 1% transaction fee for both plans​​.
  • BitPay: BitPay has been in the crypto payments game for about a decade. It uses a straightforward QR code invoicing system for retail payments. BitPay attempts to shield businesses from volatility by locking in the exchange rate at the time of sale. BitPay charges 1% per transaction​​.
  • CoinGate: CoinGate offers more cryptocurrency options than many other providers. It can be integrated into your sales processes through a plugin or module for select eCommerce platforms or through the CoinGate API. CoinGate charges a 1% fee per transaction, with an additional 0.2% fee for settlement in USD (1% for Euros)​​.
  • Shopify & PayPal: Large, traditional payment processors like Shopify and PayPal are also beginning to accommodate cryptocurrency on their platforms. Shopify charges a transaction fee unless you also activate Shopify Payments. PayPal offers crypto merchant payments through its Checkout with Crypto feature, supporting payments in Bitcoin, Ethereum, Bitcoin Cash, and Litecoin​​.
  • NOWPayments: NOWPayments is a simple and straightforward crypto gateway with no custodial features. It can process over 50 different coins. Transaction fees start at 0.5% but decrease with your monthly sales volume. There's an additional 0.5% if you want to settle in a different currency than what you received​​.

It's essential to consider both the transaction speeds and the fees associated with different crypto payments providers. Note that faster transactions often come with higher costs.

Next, we will look into Security.

c. Security

Security is of paramount importance when dealing with digital currencies. The nature of cryptocurrencies makes them attractive targets for cybercriminals, and businesses must ensure they have robust security measures in place.

When selecting a crypto payments provider, look for one that emphasizes security, has a proven track record, and offers features such as two-factor authentication (2FA), SSL encryption, and cold storage for funds. For instance, BitPay, one of the largest global bitcoin payment service providers, stores its funds in a combination of online and offline (cold) storage to maximize security.

Moreover, check if the provider is compliant with regulations like the Payment Card Industry Data Security Standard (PCI DSS), General Data Protection Regulation (GDPR), and the Anti-Money Laundering (AML) regulations. These regulations help ensure that your funds and your customers' funds are safe and that the provider is taking adequate steps to protect against fraud and theft.

Next, let's explore integration and user experience.

d. Integration and User Experience

How easily the crypto payment system integrates into your existing infrastructure is another essential factor to consider. Look for providers that offer easy-to-use APIs and plugins that are compatible with your ecommerce platform, point of sale system, and other critical business applications.

For example, Coinbase Commerce provides numerous plugins that allow businesses to easily add crypto payments to their websites. Similarly, CoinGate offers a variety of integration options, including plugins for popular ecommerce platforms and a developer-friendly API.

User experience should also be at the forefront of your considerations. Choose a provider that offers an intuitive interface, transparent fee structure, and reliable customer support. For instance, NOWPayments has a user-friendly dashboard and provides 24/7 customer support.

Finally, we move to volatility management.

e. Volatility Management

One of the main challenges with accepting crypto payments is dealing with the inherent volatility of cryptocurrencies. The value of digital currencies can fluctuate wildly, which can affect your revenue if not managed properly.

Many crypto payment providers offer features that help manage this volatility. For instance, BitPay provides a feature where it locks in the price at the time of transaction, insulating the business from any subsequent changes in the crypto's value. Similarly, Coinbase Commerce offers the option to instantly convert cryptocurrencies to your local currency, limiting exposure to price volatility.

Before choosing a provider, it's crucial to understand how they handle volatility and what options they provide to safeguard your earnings.

Frequently Asked Questions

Why should I consider accepting crypto payments for my business?

  • Accepting crypto payments can help your business tap into a global customer base, decrease transaction costs, and potentially accelerate payment processing times. It can also make your business more appealing to tech-savvy customers who prefer using digital currencies.

What types of businesses can benefit from accepting crypto payments?

  • Any type of business can benefit from accepting crypto payments. This includes online retailers, service-based businesses, B2B companies, and even physical brick-and-mortar stores.

How do I integrate a crypto payment system into my existing infrastructure?

  • Many crypto payment providers offer easy-to-use APIs and plugins that can be integrated into your existing ecommerce platform or point of sale system. Check with your chosen provider for specific instructions.

What should I do about the volatility of cryptocurrencies?

  • Many crypto payment providers offer features to help businesses manage the volatility of digital currencies, such as instantly converting cryptocurrencies to a more stable currency at the time of transaction. This can help protect your revenue from fluctuations in the crypto market.

What security measures should a reliable crypto payment provider have?

  • A reliable crypto payment provider should offer robust security measures such as two-factor authentication, SSL encryption, and cold storage for funds. Compliance with security standards like PCI DSS and GDPR is also crucial.

What fees should I expect from a crypto payment provider?

  • The fees can vary widely between providers. They often include a per-transaction fee, which can range from 0.5% to 1% or more, depending on the provider. Some providers may also charge for additional services such as currency conversion.

How do I know which cryptocurrencies to accept?

  • The decision on which cryptocurrencies to accept can depend on various factors such as the preferences of your customer base, the cryptocurrencies supported by your chosen payment provider, and your own business strategy. Bitcoin and Ethereum are widely accepted, but other emerging cryptocurrencies may also be worth considering.

How can I improve the user experience for customers who want to pay with cryptocurrencies?

  • Choosing a payment provider with an intuitive payment interface is a good start. Also, providing clear instructions on how to make crypto payments and offering customer support can significantly improve the user experience.

How does accepting cryptocurrency impact my taxes?

  • Accepting cryptocurrency can have tax implications, as it is often treated as property for tax purposes, meaning that you may need to account for gains and losses in its value. It's recommended to consult with a tax professional to understand your specific situation.


In conclusion, selecting the right crypto payments provider involves careful consideration of several factors, including the types of cryptocurrencies supported, transaction speed, security measures, integration and user experience, and volatility management. By carefully evaluating these aspects, businesses can ensure they are choosing the best provider to suit their needs and provide an optimal payment experience for their customers.